Updated office hours! Monday – Friday, 8am – 6pm EST (by appointment only) Saturdays, 9am – 5pm EST

Rivia Mind Contact Us

Ready to book an appointment?

We currently have appointments available within 24 hours.

Not certain what type of appointment you need?

You can also check out our providers to find someone who meets your needs directly. 

Contact Us

Please do not use this form if you have a psychiatric or medical emergency, as we are unable to respond quickly enough to help in such a situation. Instead, please call 911 or go to the nearest emergency room.

Location, Phone & Email

Email: info@riviamind.com
Phone: (212) 203-1773
Toll-Free: (844) 369-9678

Fax: (646) 665-4427

Address:
274 Madison Avenue, Suite 1501
New York, NY 10016

Satellite Locations:

Telehealth is the only service offered from our satellite locations. We do not see patients at these locations at this time.

Address:
2125 Biscayne Blvd.
Miami, FL 33137

Address:
500 Post Road E.
Westport, CT 06880

Address:
2 University Plaza, Suite 100
Hackensack, NJ 07601

Address:
2 Burlington Woods Dr Suite 100
Burlington, MA 01803

Our regular office hours are:

  • Monday – Friday, 8am – 8pm EST
  • Saturday, 9am – 5pm EST
 

Additional times may be available upon request.

We are currently accepting new patients.

Our offices are closed on the following holidays:

  • January 1, 2024
  • January 15, 2024
  • May 27, 2024
  • June 19, 2024
  • July 4, 2024
  • September 2, 2024 
  • November 28-29, 2024
  • December 25, 2024 
  • December 26 – 31, 2024

Some providers still choose to see patients during holiday hours so please communicate with your provider if your appointment falls on one of these days.

In the event of medical or mental health emergency, please do not contact us here. Please head to the nearest emergency room for an evaluation or call 911.

We require 48 business hours (2 business days) notice to cancel an appointment. For example, appointments on Monday morning must be canceled by Thursday morning of the prior week. Any cancellation less than 48 business hours in advance will result in a cancellation fee. We value your time and appreciate your cooperation with our cancellation and rescheduling policy.

All fees, including co-payments and co-insurance payments, are due at the time of service. For your convenience, we accept credit cards, flexible spending account (FSA), health saving account (HSA) cards, and WageWorks Healthcare Cards. We do not accept personal checks. We are happy to discuss details with you so that we can meet your specific needs.

Some of our providers have affiliations with New York University Medical Center, Weill Cornell Medical Center, and Mount Sinai.

                       mount sinai logo

Our clinicians speak over 16 languages in-house such as Mandarin (国语), Cantonese (粤语), Korean (한국어), Japanese (日本語), Vietnamese (tiếng Việt), Hindi (हिंदी), Russian (русский), Spanish (Español), and Portuguese (português).

We also have access to over 100 languages through our translation service.

Prescriptions and refills for established patients of Rivia are routinely issued during our regular office hours (see above). You can make your request by emailing us at info@riviamind.com or calling our office at (212) 203-1773.

Refills are generally not issued during the evenings, weekends, or holidays, as the doctors may not have access to all your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.