CONTACT US
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Location, Phone & Email
Email: info@riviamind.com
Phone: (212) 203-1773
Toll-Free: (844) 369-9678
Fax: (646) 665-4427
Address:
274 Madison Avenue, Suite 1501
New York, NY 10016
Address:
401 New Karner Rd, Suite 301
Albany, NY 12205
Address:
186 Lincoln Street, Suite 214
Boston, MA 02111
Address:
28 Valley Road, Office 139
Montclair, NJ 07042
Satellite Locations
Telehealth is the only service offered from our satellite locations. We do not see patients at these locations at this time.
Address:
2125 Biscayne Blvd.
Miami, FL 33137
Address:
500 Post Road E.
Westport, CT 06880
Contact Us
Please do not use this form if you have a psychiatric or medical emergency, as we are unable to respond quickly enough to help in such a situation. Instead, please call 911 or go to the nearest emergency room.
FAQ's
Hours of Operation:
- Monday – Friday: 8am – 6pm ET
Weekend and alternative appointment times available based on provider schedules.
We are currently accepting new patients.
Our offices are closed on the following holidays:
- New Year’s Day: January 1, 2026
- Martin Luther King Jr. Day: January 19, 2026
- Memorial Day: May 25, 2026
- Juneteenth: June 19, 2026
- Fourth of July: July 3, 2026
- Labor Day: September 7, 2026
- Thanksgiving Day: November 26, 2026
- Black Friday: November 27, 2026
- Christmas Day: December 25, 2026
- Holiday Break: December 28 – 31, 2026
Some providers still choose to see patients during holiday hours so please communicate with your provider if your appointment falls on one of these days.
In the event of medical or mental health emergency, please do not contact us here. Please head to the nearest emergency room for an evaluation or call 911.
If you need to change or cancel your appointment, please email info@riviamind.com or call 212-203-1773. We require 2 business days notice to avoid a cancellation fee. We understand things happen and want to do all we can to help. We allow rescheduling within the same week, subject to availability.
All fees, including co-payments and co-insurance payments, are due at the time of service. For your convenience, we accept credit cards, flexible spending account (FSA), health saving account (HSA) cards, and WageWorks Healthcare Cards. We do not accept personal checks. We are happy to discuss details with you so that we can meet your specific needs.
Our clinicians speak over 15 languages in-house such as Mandarin (国语), Cantonese (粤语), Korean (한국어), Japanese (日本語), Vietnamese (tiếng Việt), Hindi (हिंदी), Russian (русский), Spanish (Español), and Portuguese (português).
We also have access to over 100 languages through our translation service.
Prescriptions and refills for established patients of Rivia are routinely issued during our regular office hours (see above). You can make your request by emailing us at info@riviamind.com or calling our office at (212) 203-1773.
Refills are generally not issued during the evenings, weekends, or holidays, as the doctors may not have access to all your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.
For more information, please review our Electronic Communication Terms of Service.
